Your privacy matters.

Last updated 24 October 2026

Focer is operated by Novas Agency Limited, a private limited company registered in Northern Ireland (company number NI744547) (“we”, “us”). Registered office: 89 Killyleagh Street, Downpatrick, Northern Ireland, BT30 9DQ. We are the data controller for the personal information described on these pages. Contact help@focer.app about anything on them. This policy covers the Focer iPhone app, your Focer account and this website.

Information we use

Account details. Your name and email address where your sign-in method provides them. Apple or Google provide the identity information you authorise; Apple may provide a private relay address. Email and password sign-in is handled by Firebase Authentication. We never receive your Apple or Google password.

Your planning content. The plans, tasks, routines, projects, goals, focus sessions, notes, preferences and settings you save. Profile photos, assistant chats and attachments are optional.

Technical information. Account and device identifiers, timestamps and versions so edits sync correctly across devices, plus IP addresses, device and app information and security tokens processed by our authentication, device-integrity and hosting providers. Notification tokens are used only for features you enable.

Purchases. Apple processes payments. We receive signed purchase records from Apple to give you the subscription or credits you bought; we never receive your card details.

Support and website messages. Whatever you choose to send us, and the name, email address, topic and message you submit through the website contact form.

Please don't put sensitive medical, identity or payment information into your plans, notes or messages.

Why we use it

To provide your account, planning, focus timers, sync, backup, export and deletion — this is necessary to perform our contract with you.

To keep accounts secure, prevent misuse, fix faults, avoid duplicate operations and stop a deleted account from returning from an old device or backup — our legitimate interest in protecting users and keeping Focer reliable.

To meet legal obligations where they apply.

Optional AI processing, progress emails and connected apps only happen with your separate consent or set-up, and you can withdraw it at any time. Device permissions such as notifications, photos, speech and Screen Time are your choice and can be changed in iOS Settings.

We do not sell personal information, use your content for advertising, or make solely automated decisions with legal or similarly significant effects. Automatic crash reporting is switched off in the app.

Who processes it

Google Firebase (authentication, databases, private file storage, device integrity, hosting and messaging), Vercel (our API and this website), Apple (sign in with Apple, purchases, notifications and device services), Google (sign in with Google, if you choose it) and Resend (website contact messages and optional emails). AI requests you allow are processed as described in AI and the assistant; connected apps as described in Connected apps.

Our databases, private file storage and API run in London. Firebase Authentication operates in the United States, and provider infrastructure and security processing can take place internationally, including the United States. Google and Vercel provide data-processing terms with safeguards for international transfers, including UK provisions: Firebase, Google Cloud and Vercel. Contact us for details of the safeguards that apply to you.

How long we keep it

We keep your account content until you delete it or your account. Your data explains deletion, backups and the limited security records we keep afterwards.

Support and website messages are kept for as long as we need to answer them and deal with any follow-up, then deleted. Purchase records are kept for as long as tax and accounting law requires.

How we protect it

Your data is encrypted in transit and at rest. Access is limited to your signed-in account and to the providers that run Focer, and requests are checked with device-integrity and abuse protections. Connection tokens for other apps are stored encrypted.

No system is perfectly secure. If a security incident is likely to put your rights at risk, we will tell you and the UK Information Commissioner's Office as the law requires.

Cookies, analytics and advertising

This website does not use cookies, analytics or tracking. The app contains no advertising and does not track you across other companies' apps or websites. The app stores data on your device only to make Focer work, such as your sign-in session, offline changes and settings.

Age

Focer is for people aged 13 and over. If you are under the age of majority where you live, you need a parent or guardian's permission, and if your country sets a higher minimum age to consent to online services, that age applies. If you believe someone under 13 has given us information, contact help@focer.app and we will delete it.

Your rights

Depending on where you live, you can ask to access, correct, delete, restrict or move your information, and object to processing based on our legitimate interests. Use the in-app account controls or contact help@focer.app. We may ask you to confirm your identity. You can complain to the UK Information Commissioner's Office or your local data-protection authority. We will respond within one month, or tell you if we need longer.

Changes

We will update this policy when Focer changes, and tell you before any new optional processing begins.